1. Can you ship my
order?
You can pick up your order or we can
ship it to you or your customer. We also provide a delivery
truck for local deliveries. If we ship your order, just let
us know which shipping method you prefer, if you have an account
with the shipping company, and where you’d like it sent. We
will do whatever we can to make doing business with us as easy
as possible for you.
UPS Shipping Map
FEDEX Ground Map
2. What method of payments do you take? Can I apply for payment terms?
We accept cash, checks, Mastercard, Visa,
and Discover (we are as American as they get,
but we do not accept American Express). You
may complete a “Business
Credit Application” below which takes approximately
5 minutes to fill out.
On your first order, we do request a 50% deposit up front and
the balance at time of pickup.
Business Credit Application Form
You will need Adobe Acrobat Reader to
fill out or print this form. If you do not have Adobe Acrobat
Reader you may download it by clicking the link below.
3. Can I return my custom-made merchandise?
Since all of our business is custom,
an order may not be returned unless there is a garment manufacturer’s
defect (e.g. a hole or run in the fabric). Each order goes through
an approval process in our Art Department. The order is not
to “go to press” until you approve the design, colors, size,
and location of the print or embroidery. You have the option
of approving the first print or sew out as well! We take all
these precautions because when you receive your order, we don’t
want you to have any surprises. You should know exactly what’s
in your box before you open it. We have a quality inspection
crew who checks each and every garment or product before it
is packaged.
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